| Communication vital key in any Business. | | | | listening and in tune with them, it shows we are listening |
| Communication is the most vital key you can possess, | | | | and interested in what they have to say. |
| in life and the business world. There are different | | | | What is Business Management and Development? |
| forms of communication. | | | | 1. Establish a business |
| Speech | | | | 2. Establish business networks |
| Listening Body language | | | | 3. Build client relationships |
| Learning techniques | | | | 4. Promote products and services |
| Teaching techniques Why and how do we use these | | | | 5. Undertake financial planning |
| formulas: | | | | 6. Monitor and manage business operations |
| Speech can be Verbal or Non Verbal. | | | | 7. Promote the business |
| Non Verbal the way in which we present ourselves | | | | 8. Undertake business planning |
| our image. | | | | 9. Develop work priorities |
| 1. If we are going for an interview we would dress | | | | 10. Identify market opportunity/ marketing/networking |
| formal in a suit = presentation presented professional. | | | | 11. Staff development and training. |
| 2. Body language the way in which we hold ourselves | | | | What is Coaching? |
| and our mannerisms =eye contact, how we walk, the | | | | A Coach is someone who cares, listens to your needs |
| way in which we hold our arms, whether we sit | | | | and guides you through to your objective, dream the |
| forward in a conversation or not, a lot can be said by | | | | first time, every time. |
| not saying anything and in which we use our body to | | | | Have you ever wondered HOW will I get there? HOW |
| communicate. | | | | do I do it? WHY am I not attaining my goals and |
| 3. Listening = a skill that many of us need to master, | | | | ambitions? |
| we can learn so much from each other, allowing | | | | VERBAL is what others hear and see, and what we |
| another to speak and hold a conversation, really | | | | say. The tone we use, the way we say things, how |
| listening to another in what they have to say rather | | | | we say things are all verbal communication. Shouting, |
| than what you have to say. Listening is also a skill that | | | | whispering, are tones . |
| can benefit in a learning environment, what questions | | | | The speed in which we speak. In a learning |
| you may need to ask, listen for their tone, negative or | | | | environment we need to allow for different learning |
| positive response gives you an opportunity to ask | | | | styles, clear precise speech using NPL Techniques |
| incisive, open ended and laser questioning if you are | | | | allows us to get our message across. |
| trying to solve a problem within a learning environment. | | | | The types of words spoken can also say a lot, what |
| 4. Seeing is a form of communication we can see the | | | | is the message you are trying to get across. How are |
| world all around us, although are we really looking, | | | | you speaking. |
| taking advantage to use ones eyes to see. Our eyes | | | | Communicating effectively on life and in the business |
| are a form of communication the way in which we | | | | world can gain you an advantage in all aspects. |
| make eye contact with someone, shows we are | | | | |